Account Access and Security

I forgot my password. What should I do?

You can reset your password using the "Forgot Password" option on the login page. Enter your email address and you'll receive a reset link shortly.

If you don't receive the email or continue to have trouble accessing your account, contact us and we'll help you get back in.

How do I manage permissions for my team?

Account administrators can manage user roles and permissions, including ordering access, pricing visibility, and invoice access.

If you're unsure who your account administrator is, please contact us using your company email and we'll help guide you.

Someone used my account without authorization. What should I do?

Please contact us immediately. We will secure your account and investigate the issue as a priority. If possible, change your password right away using the "Forgot Password" option on the login page.